Reviews

Metro Eye Care Reviews


Read what our clients say about our office and patient care. We're proud of our 5-star reviews and the reputation we've established in the community.

eye doctor reviews in Edwardsville

MiSIGHT recommendation from an actual patient!!! My daughter started MiSIGHT contacts 3 years ago after a multi step decline in her visual acuity. She is still in MiSIGHT contacts (just going through puberty now age 12) and has had ZERO changes in her contact prescription thanks to the MiSIGHT contacts and program. Coming from a family of poor vision and contact/glasses wearers, this is a wonderful advancement in optical care! Yes, the program can be costly BUT one cannot place a cost on the preservation of someone's vision! With the help of our vision insurance and Care Credit (which offers interest free financing on medical and vision costs), Metro Eye Care was very accommodating in helping us make it work financially. My daugther is still in the program and hopes to complete it in about a year from now once she has gone through her puberty stage of growth. As a primary care provider myself, I understand the medical rationale behind the MiSight contacts and program and am so thankful that my daughter has been able to participate in the program and her vision has been preserved! Metro Eye Care, Dr Goggin, and her staff are the place to go when investing in your vision or the vision of your loved ones! We love MiSIGHT!

Courtney McFarlin

After my daughter failed a basic eye chart test at her annual medical checkup, I took her to Metro Eye Care. Her eyesight significantly declined over the next 2 years. Dr Kruse offered us the MiSite program. These contact lenses help slow the progression of nearsightedness in kids. My daughter was 12 at the time (the top of the age group), and we decided to try it. After the first year, she had only declined 1 notch in each eye - a significant improvement over the 2 prior years. She had never worn contacts before, and the staff helped her learn how to put them in/take them out. The MiSite program included extra checkups to monitor progress and all the contacts for the year (including changing some out for a different prescription). Dr Kruse has been amazing. My only regret is we didn’t start it sooner and possibly slow the progression earlier.

Lauren Schroeder

We were very impressed with Metro Eye Care. Dr. Goggin is amazing! She was very thorough and informative. She has a great personality and is wonderful with children too! Everyone in the office was friendly, making an appointment is easy, and check-in for a new patient was seamless. They have a great selection of eyewear, someone to do education with you if you chose contacts, and had amazing people to answer all of our questions while picking out our eyewear. We couldn’t have asked for a better experience!

Karen Roberts

Unequivocally, the best, most thorough eye exam I have ever had in my 70 years. Dr. Jones was absolutely amazing!

Jeff Hopkins

Very friendly and attentive staff. I was seen quickly with all of my concerns addressed thoroughly. Dr. Kruse did a wonderful job making sure I found more comfortable contacts for me. Prices were clearly laid out before I made any decisions or purchases.

Heather Bell

My daughter wanted to wear contacts but was having a difficult time learning how to put them in and take them out. The lady who taught the class on contacts was so patient and kind with her. It made the whole experience less stressful as we have tried before at other places and usually left frustrated.

Alexis Cotto

I`ve been to four different optometrist in the past and this has by far been the best experience! From beginning to end, my entire experience was fast and friendly. I highly recommend!

Sienna Barrett

Everyone was courteous and helpful from the moment I walked in. My exam from Dr. Jansen was so thorough and she is just the sweetest person! And the gentleman that helped me with my glasses was great!
I absolutely recommend Metro Eye Care.

Deb Hilling

Thank you to Dr. Jones and the staff at Metro Eyecare! What a blessing you all are! My eyes feel cared for and I was as well! They took their time and took good care of both myself and my husband!

Teresa Moore

Great place to go for eye exams and glasses. I've been going here for 14 years and just love Dr. Goggin and the staff.

Kathryn Cook

Everyone is fantastic! Dr. Jones explains everything so well and spends time with each patient. All the office associates do their best to ensure the right product, the right fit and the best price! I would recommend Metro to anyone.

Adrienne Ford

The doctor was awesome! And the technicians that help you pick out glasses have to be the most patient people I have ever met. My whole experience was great!

Tammy Logsdon

As usual excellent care received at Metro Eye Care. Quick, efficient and friendly. Dr Goggin gave me a very thorough and easily understandable explanation of what was going on in my eyes. Also, although staff is no longer wearing masks when they saw that I was, both Trina the technician and Dr Goggin asked me if I would like them to put one on. -Very considerate and appreciated.

Tanya D

I went in today for an eye exam for the first time, as a new patient. It was a really great experience. Everyone was cordial and professional. The doctor spent a lot of time with me, and explained things very clearly. Charity was very great at the pre checks, and Chelsea was great to work with in choosing new frames and lens options. Very clean and welcoming environment; I think that you will be pleased if you go to Metro Eyecare; I sure was!

Steven Davis

Metro Eye is the best! Dr. Goggin takes her time— patient, thorough, kind. The glasses and contact specialists, and the techs, are the same. Our whole family (of six) receives eye care here. 10/10 recommend.

Rachel Garlinghouse

Dr. Jones is so knowledgeable, and he will take the time to explain anything that you have questions about. You can tell that he loves his job, and that shows through in his staff as well.

Rita Freese

I cannot say enough wonderful things about Metro Eye Care. My Dr is Lewis Jones and he is GREAT! I have also seen the two ladies there Dr Janssen and Dr Goggin when Dr Jones wasn't available. They are GREAT! too. The techs are always efficient and pleasant. The front desk girls are really sweet and helpful. All this always makes my visit ❤️ very, very nice. I have never left there without being excellently medically treated and given hope and more options for my condition. I never feel anxious about my Dr visit. They are all 10-20*.

Sherri R.

Staff is very friendly and knowledgeable. I usually don`t have too long of a wait. Dr Goggin is fantastic! She explains everything and is very thorough. I always recommend Metro Eye Care to anyone looking for an eye doctor.

Jamie Elkins

My husband and I travel a little over two hours to reach Metro Eye Care and would travel further if needed. When you walk in the door you are greeted by professionally trained staff who are more than willing to help you in any way possible. The eye examination performed by the Doctors leave you with very few questions as they explain what they are doing and what eye wellness issues they are checking for. We always leave knowing that we have received the very best service and eye care.

Sharon Rahe

Love Metro Eye Care. Dr Janssen doesn`t rush the appointment and takes the time to explain everything. The front and back office staff are courteous and helpful. Would definitely recommend them for any optometry needs.

Scott Wong

I have been seen by Dr Jones for 9 years now. He takes his time and sincerely cares for his patients. The front desk is always courteous and helpful. I would recommend this practice anytime!

Joe Taylor

Just finished up my annual appointment with Dr Triplett-Janssen and I couldn`t be more pleased. The staff is very professional and courteous. Dr Triplett-Jansen is very thorough and knowledgeable. I have been a patient there for over seven years and will continue to be in the future.

Larry Kuhn

I visited Metro Eye Care today and was greeted by the friendliness staff! They were extra busy, but so kind & courteous. My appointment with Dr. Goggin was extra thorough. Always with concern, but with a smile, pleasant demeanor and very professional. I even saw her helping other patients selecting new glasses during her lunch break. I was so impressed!

Dennis Rahe

Great experience at Metro Eye Care. Very thorough with the exam. Everyone was so nice and friendly. The tech and Dr. Busse were excellent. Very good experience.

Lisa McCormick

Metro Eye Care is wonderful. It is never hard to make an appointment, the whole staff is fantastic! Even with medical eye care they get you in as soon as possible! Easy to pick up glasses and walk in if glasses need repaired! Highly recommended

Nicole Senaldi

Excellent service & incredibly conscientious & courteous staff. Tremendously thorough & knowledgeable. This Metro Eye Care is the place to take your eyes!!❣️

Julie Reising

I recently visited Metro Eye Care for a well overdue eye exam and a pair of new eye glasses. I have been using prescription eye glasses for approximately 30 years, and Metro's customer service is better than any that I have received in the Metro East.
Metro Eye Care has a good selection of eye wear. Bryce, one of the opticians at Metro, helped me select frames that looked better on me than other pairs I had tried on, and they were even less expensive. When Bryce wrote up my order he explained the lens selection and did not try to sell me the most expensive lenses. When I received my eye glasses he was very patient with adjustments. In the past, due to over zealous adjustments at other stores, I have had behind the ear and nose bridge pain which oftentimes led to severe headaches. I asked for slow adjustments; Bryce was very patient and accommodating. I returned two times (my choice) and both times he took his time ensuring the fit was comfortable.
Customer service from all the staff makes Metro East outstanding.

CM

I was 30 min late but they were able to work me in quickly. Always friendly, professional and practical. I've never been talked into spending more than I need. 5 stars!

Joseph Turner

I started going here in college and I've never even considered going somewhere else since then. I've moved multiple times and it is always worth the drive. I even recommended Metro Eye Care to a friend who gets very nervous about her eyes and she felt the same way after her visit.

Stephen Garland

They are very nice and funny!! They will make you feel comfortable and make sure you have the best of the best!! I love Metro Eye Care and you should check them out!!

Shameka McNeal

Fantastic experience, great, friendly, knowledgeable staff and Dr. Goggin is the absolute best! I cannot say enough about Metro Eye Care and everyone there! Highly recommend!

Paula Lang

Metro Eye Care has provided excellent service during the several years that I have been patronizing them. I see Dr. Goggin, and she is exceptionally knowledgeable. My son has a difficult prescription and unusual contact lens requirement, and Dr. Jones has successfully fitted him with contacts.

Stephen Cuppett

I love going into Metro Eye and knowing that the friendly staff and Dr Goggin will provide me with the latest and best care for my eyes. Another great visit today!

Dave Ziegenbein

My family has been going to Dr. Jones for almost 20 years. He is very thorough and caring. Would highly recommend.

Rob Kellar

They have the latest equipment and are very professional and knowledgeable
They found a problem that has totally go unnoticed
They also were able to answer the question so many of us have after having cataract surgery and not feeling we see any better than before
They deserve 5 stars for sure

Jan Geninatti

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